Notice to Consumers:
In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.
Requesting Your Records:
You have the right to request a copy of your mental health records.
To request your records, please submit a written request to your treating clinician or to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations. Administrative charges may apply.
If you have questions about accessing your records, please contact jennifer.stracener@jmscounseling.com.
Contacting the Texas Behavioral Health Executive Council (BHEC):
If you believe a clinician has violated their code of ethics, please contact the licensing board.
Click here to access the Texas Code.
Texas Behavioral Health Executive Council
1801 Congress Ave STE 7.300
Austin, TX 78701
(512) 305-7700
https://bhec.texas.gov/contact-us/
Business Violations:
If you believe you have been a victim of fraudulent business practices in the State of Texas, please contact the Attorney General's Office to file a consumer complaint. Click here to learn more about your rights.